Welcome to Bookesy! These Terms and Conditions ("Terms") govern your use of the Bookesy mobile application and related services (collectively, the "Services") provided by Bookesy ("we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms.
1. Acceptance of Terms
By using Bookesy, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services. These Terms apply to all users of the Services, including both business owners ("Clients") and customers ("Users").
2. Description of Services
Bookesy is a comprehensive appointment booking and business management platform designed for service-based businesses such as:
Our Services include appointment scheduling, customer management, payment processing, business analytics, and related features.
- Barbershops and hair salons
- Beauty salons and spas
- Tattoo shops and piercing studios
- Grooming services
- Other service-based businesses
3. User Accounts and Registration
For Business Owners (Clients)
- You must provide accurate and complete business information during registration
- You are responsible for maintaining the security of your account credentials
- You must be at least 18 years old to create a business account
- You are responsible for all activities that occur under your account
For Customers (Users)
- You must provide accurate personal information when creating an account
- You must be at least 13 years old to use our Services
- You are responsible for maintaining the confidentiality of your account
- You agree to provide accurate booking information
4. Payment Terms
For Business Owners
- Subscription fees are billed in advance on a monthly or annual basis
- All fees are non-refundable except as required by law
- We reserve the right to change our pricing with 30 days' notice
- Payment processing fees may apply to transactions
For Customers
- Payment for services is processed through secure payment gateways
- All prices are displayed in local currency
- Refund policies are determined by individual businesses
- We are not responsible for payment disputes between customers and businesses
5. Acceptable Use Policy
You agree not to use our Services to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of our Services
- Use automated systems to access our Services without permission
- Engage in fraudulent or deceptive practices
6. Intellectual Property Rights
All content, features, and functionality of Bookesy, including but not limited to text, graphics, logos, icons, images, software, and design, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.
You retain ownership of content you upload to our platform, but you grant us a license to use, display, and distribute such content in connection with providing our Services.
7. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our Privacy Policy.
8. Limitation of Liability
To the maximum extent permitted by law, Bookesy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Our total liability to you for any claims arising from these Terms or your use of our Services shall not exceed the amount you paid us in the 12 months preceding the claim.
- Loss of profits, data, or business opportunities
- Service interruptions or technical issues
- Disputes between customers and businesses
- Third-party actions or content
9. Disclaimers
Our Services are provided "as is" and "as available" without warranties of any kind. We do not guarantee that:
- Our Services will be uninterrupted or error-free
- Defects will be corrected
- Our Services are free of viruses or other harmful components
- The results obtained from using our Services will be accurate or reliable
10. Termination
We may terminate or suspend your account and access to our Services at any time, with or without cause, with or without notice. You may terminate your account at any time by contacting us.
Upon termination, your right to use our Services will cease immediately, and we may delete your account and data in accordance with our data retention policies.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Bookesy operates, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our platform or through other means. Your continued use of our Services after such changes constitutes acceptance of the new Terms.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at bookesyapp@gmail.com.